Privacy Policy

At The Promptorium we are committed to protecting your personal data. This policy outlines how we collect, use and protect your information when you visit or make purchases from our website.

1. Information we collect

• Personal information: name, email address, billing address, payment details.
• Technical data: IP address, browser type, pages visited, referral sources.
• Purchase history: details of transactions made on our platform.

2. How we use your data

• To fulfil purchases and deliver digital products.
• To provide customer support.
• To improve site functionality and user experience.
• To send transactional emails and promotional updates (opt-in only).

3. Cookies and tracking technologies

We use cookies to enhance your experience, remember preferences and collect analytics. You can change cookie settings in your browser at any time.

4. Sharing your information

We never sell your data. We share it with third-party service providers strictly for payment processing, hosting or analytics, under secure agreements. Card details are entered on our payment provider’s own secure page and are never handled by this website.

5. Data security

We use encryption in transit, secure server hosting and limited access controls to protect your data.

6. Your rights

You can:

• request a copy of your data;
• request deletion of your data;
• opt out of marketing communications.

To exercise these rights, email support@thepromptorium.co.uk.

7. Children’s privacy

The Promptorium is not intended for individuals under the age of 18. We do not knowingly collect data from children.

8. Policy updates

We may update this policy periodically. Changes will be posted here with a revised effective date.